Delivery & Shipping
Soeurs Mode // Sisters in Fashion
DELIVERY & SHIPPING
WORLDWIDE shipping is now available!
Our current handling time is affected by Covid-19 and you should expect longer delays than the timescales listed below. Please allow us up to 12 working days to print and despatch your order. Royal Mail deliveries will also be affected by the pandemic to please also allow for possible delays there too. Just know that we are on hand to monitor your orders and answer any questions you may have in the meantime. Feel free to drop us an email at firstname.lastname@example.org - we aim to reply within 24 working hours.
Our current handling time is 3-5 working days for dispatch of your order. After this time, you should expect to receive your delivery within the time frames listed below, dependant on your location.
Standard Delivery should reach you within 1-3 working days from the date of dispatch. In our experience, Royal Mail usually process the parcels quickly and deliver the next working day. If you still haven't received your parcel after 10 working days from the date of dispatch, please let us know.
Delivery to countries within Europe but outside of the UK should be received within 3-5 working days from the date of dispatch. As these parcels are also delivered via Royal Mail, we have to allow a 28 working day timescale for the parcel to reach you. If you still haven't received it after this time, please contact us.
REST OF THE WORLD
You should expect to receive your items within around 5-7 working days. We do have to allow 28 working days to pass before the parcel can be reported as missing and we can action this further.